Frequently Asked Questions (FAQs)

General

What are my payment options?

Is my transaction secure on your site?

What is the minimum order quantity (MOQ)?

Can I place orders via email?

How do I confirm my order?

What if I haven’t received a confirmation email?

Does Australian Favors offer samples?

Does Australian Favors have a showroom or retail store where I can view the products prior to making a purchase?

Shipping & Delivery

Does Australian Favors ship internationally?

What are your shipping options?

What if my address is not attended when my parcel arrives?

Can I pick up my order?

How are shipping charges calculated?

I place multiple orders on your website. Is Australian Favors able to consolidate them so that I only pay for shipping once?

Personalization

Can I receive an artwork for approval prior to production?

I have my own artwork. Can I use that instead?

Customer Support

Does Australian Favors provide customer support during weekend/holidays?

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
You have successfully subscribed!
This email has been registered