Australian Favors is here to answer all queries you may have. Kindly fill in the contact form if you have any questions or requests concerning our products and services. We will respond to your query within 1 business day – usually sooner. Simply find the answer in Help & FAQs if you have general questions regarding orders and returns, as well as shipping and delivery.

If this is an urgent matter, please contact Customer Support through:

  • Tel No: 03 8657 5977 (Monday - Thursday 12:00 PM - 7:00 PM AEST), (Friday 12:00 PM - 5:30 PM AEST) **We are currently only servicing Live Chat & Emails due to Covid-19 precaution staff arrangements, sorry for any inconvenience caused**
  • Address: Somerton, VIC 3062 Australia (Warehouse Only - Not for viewing)
  • Email: customercare@australianfavors.com.au
  • Live chat: Click on our live chat button! (Monday - Thursday 12:00 PM - 7:00 PM AEST), (Friday 12:00 PM - 5:30 PM AEST)
  • Contact Form: Submit your enquiry in the form below.



How we can help?

 

• Get customer support. Reach out to our team members directly for immediate assistance with all inquiries. For a free quote or for a product clarification, we are here to help.

Preview your artwork. Normally, we will send an artwork approval request for each and every customer who ordered personalized products. Kindly request your customized artwork if you did not receive it.

Work with Australian Favors. Explore your future with us or get in touch with a Australian Favors representative. At Australian Favors, we work hard together and we laugh together. It is the kind of work that adds up something meaningful to your life and others.

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