Dear Valued Customer,
Due to Covid-19 arrangements, our team is working from home, therefore we are unable to service phone calls from the office. We are sorry for any inconvenience caused. We are still open and servicing emails and live chats during our stated opening hours. Please refer to Contact Us page for our service hours.
Our warehouse are still operational and are still shipping products. However, our warehouse strictly do not allow any pick ups during this period.
We are now able to service tags and personalised orders as well. However, please do allow some extra time for personalised orders and tags due to Covid-19 working arrangements and postal delays from Australia Post and other courier service providers that we use.
Any orders on our favours will be shipped as usual. However, due to Covid-19 which may affect reduced courier delivery staffing and efficiency and warehouse staffing, please allow extra time for shipments to be affected.
We thank you for your understanding and hope everyone stay safe!
Australian Favors Team