Welcome to Australian Favors! Always Fresh, Trendy, Unconventional and NEW. We pride ourselves in providing quality and premium quality favours. Enjoy shopping!

*Stated delivery times are industry averages as provided by our carriers.

*Delays may occur during holiday and peak periods or extreme weather conditions. Remote deliveries are subject to local transport schedules and may encounter extended delays.

Domestic Orders (Australia):

  1. Standard Shipping
  2. Express Orders 
  3. Pre-Order Status Items
  4. Self Pick-Up (Victoria)

International Orders (Outside Australia):

  1. Standard Shipping 
  2. Express Orders

 

DOMESTIC ORDERS (AUSTRALIA) 

Standard Shipping

Australian Favors ships mostly with Australia Post's premium eParcel delivery service with tracking all the way to your shipping address. If delivery is missed, the item will be held at your nearest Australia Post outlet. We accept PO boxes. We also use other various couriers of despatch decides that it is more suitable and faster for your location.

If you would like the parcel to be dropped off at your house without a signatory, please note at comment box upon checkout that you would like us to give Australia Post or our other Couriers the "Authority to Leave". However, please note that we are not held responsible for lost parcels with this option.

Shipping Rates
A$9.99 flat rate, inclusive of GST. Applies to both non-personalized & personalized items.

Delivery Timeframe

Non-Personalized Items

Please allow 1-3 warehouse processing days prior despatch.
Estimated transit times after despatch from warehouse: (please note these are only estimated general guidelines. It is not a guaranteed timeframe):

State                Transit  Time
VIC                   1 to 2 working days
NSW, SA          2 to 3 working days
QLD                  3 to 4 working days
WA                    4 to 6 working days
NT, TAS            7 to 10 working days


Note that non-metropolitan areas take an extra few more days, and sometimes due to back log and busy seasons (e.g Christmas), your parcel might take a while to process in the warehouse & also take longer for couriers to deliver.

We strongly encourage you to use rush & express shipping if your item must reach you urgently, as Australia Post and other Courier Companies sometimes delay parcel deliveries and these are not within our control.

For more information regarding our carriage terms between Australian Favors, our couriers and you, please refer to our Terms & Conditions under "Sale of Goods & Delivery".

Personalized Items (Tags / Stickers / Stationeries / Flat Items)
Delivery timeframe: Up to 3-4 weeks within metropolitan areas. Allow more days for regional areas. We strongly advise customers to place orders for personalized items 1 month ahead of the event to avoid disappointment.

Personalized Items (Engraved / Banners / Buntings / Large Items)
Delivery timeframe: Up to 3-4 weeks within metropolitan areas. Allow more days for regional areas. We strongly advise customers to place orders for personalized items 1 month ahead of the event to avoid disappointment.

 

Express Orders

Shipping Rates & Delivery Timeframes

Express 1: Non-Personalized Items 
$28.99, delivery timeframe 1-3 working days within metropolitan areas.

This option does not apply to personalised items, only standard items (not personalised).

Our warehouse staff will drop all tools ensuring your parcel gets shipped out the following day or two with the fastest available courier service. Please ensure that items are in stock before you select this option. Australian Favor's responsibility is passed on to the couriers as soon as items are collected by them and does not bear any responsibility for the items to reach you on your event date if any delays are caused by the couriers. 

Express 2 : Personalized Items (Tags / Stickers / Stationeries / Flat Items)
$39.99, delivery timeframe 5-6 working days within metropolitan areas. Allow another 2 days for regional areas.

Express 3 : Personalized Items (Engraved / Banners / Buntings / Large Items)
$59.99, delivery timeframe 5-6 working days within metropolitan areas. Allow another 2 days for regional areas.
  

Pre-Order Status Items

"Email us at customercare@australianfavors.com.au or chat with us using our Live Chat Support located at the bottom right corner of this very screen, and we will notify you of the delivery times. Recommended time frame to allow for these items once we have been notified is around 3-5 months. If your event date is more than 3-4 months ahead, you may also choose to proceed with the purchase of your items and our staff will contact you regarding estimated delivery times"

 

Self Pick-Up (Victoria)

You can opt to pick-up your items at our Victoria Warehouse in Preston, 3072 from Monday - Wednesday: 10am - 3pm, Thursday - Friday: 10am - 1pm AEST. You will be contacted via email informing you of the time your parcel will be made ready and be given the store address. This could range within 1-5 working days. If you require urgent pick-ups, please contact us via Live Chat, Email or Phone prior to coming to our warehouse to ensure that your item is in stock and ready for pick up.

 

 

INTERNATIONAL ORDERS (OUTSIDE AUSTRALIA)

Standard Shipping

Shipping Rates

All international parcels will be shipped using Australia Post or DHL.
Shipping cost will be calculated upon checkout based on parcel weight and dimensions, please note that this is Rates for International Standard Shipping.
Please note that international shipping quoted upon checkout is the best estimate we are able to provide. If necessary, you might be contacted for top-up.
However, we will try our best to keep the shipping cost estimates as accurate as possible.

If you are unable to checkout directly at the moment, please email us at customercare@australianfavors.com.au.

Delivery Timeframe

Non-Personalized Items
About 1-2 weeks delivery, depending on y our location.

Personalized Items (Tags / Stickers / Stationeries / Flat Items)
Up to 2 weeks delivery upon confirmation of artwork approval.

Personalized Items (Engraved / Banners / Buntings / Large Items)
About 3-4 weeks delivery upon confirmation of artwork approval.


Express Orders

We may accommodate international rush orders, please contact us prior to ordering & provide the following:
Item, Quantity, Event Date, Location

Further questions on International Shipping are welcome, just email customercare@australianfavors.com.au.

Other Notes:

We take serious consideration towards your event dates & work hard to get them to you in time. We recommend you to put in your event date in the Comment Box at Checkout Page so that our staff can manage your order better in accordance to your event date. Nevertheless, we will not guarantee that orders will be delivered before your event date. It is your responsibility & discretion to select the appropriate shipping methods. Note that processing & dispatch times vary depending on the item. As a rule of thumb (not a guarantee), please allow warehouse 1-3 working days to despatch your items if they are shown as in stock. 

Delivery times are estimated through our experience with the courier companies, always take our estimated time indications with discretion (consider them as a rule of thumb rather than a guarantee) and allow extra time because once the courier collects your parcel from us, we cannot control their delivery arrangements. Some days will see large volume of orders and thus dispatch time may delay, although we strive to keep in mind your event date. If your order is urgent, we strongly recommend Express Shipping. It is best not to leave ordering at the last minute as it will save you money on Express Shipping, not to mention stress! 

In some circumstances that your order's courier fee is extremely high, we will contact you to discuss payment of extra shipping charges.  You can opt for a full refund at anytime without hassle if you do not wish to proceed with your order due to the extra shipping charges.

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